Qeiteri Armelle

Human resources may be defined as the total knowledge, skills, creative abilities, talents and aptitudes of an organization’s workforce, as well as the values, attitudes, approaches and beliefs of the individuals involved in the affairs of the organization. It is the sum total or aggregate of inherent abilities, acquired knowledge and skills represented by the talents and aptitudes of the persons employed in the organization.

The human resources are multi­dimensional in nature. From the national point of view, human resources may be defined as the knowledge, skills, creative abilities, talents and aptitudes obtained in the population; whereas from the view­point of the individual enterprise, they represent the total of the inherent abilities, acquired knowledge and skills as exemplified in the talents and aptitudes of its employees.

Human Resource Manage­ment: Nature

Human Resource Management is a process of bringing people and organizations together so that the goals of each are met. The various features of HRM include:

* It is pervasive in nature as it is present in all enterprises.
* Its focus is on results rather than on rules.
* It tries to help employees deve­lop their potential fully.
* It encourages employees to give their best to the organization.
* It is all about people at work, both as individuals and groups.
* It tries to put people on assigned jobs in order to produce good results.
* It helps an organization meet its goals in the future by providing for competent and well-moti­vated employees.
* It tries to build and maintain cordial relations between people working at various levels in the organization.
* It is a multi-disciplinary activity, utilizing knowledge and inputs drawn from psychology, econo­mics, etc.


Human Resource Manage­ment: Scope

The scope of HRM is very wide:

1. Personnel aspect-This is con­cerned with manpower planning, recruitment, selection, place­ment, transfer, promotion, train­ing and development, layoff and retrenchment, remuneration, incentives, productivity etc.
2. Welfare aspect-It deals with working conditions and ameni­ties such as canteens, creches, rest and lunch rooms, housing, transport, medical assistance, education, health and safety, recreation facilities, etc.
3. Industrial relations aspect-This covers union-management rela­tions, joint consultation, collec­tive bargaining, grievance and disciplinary procedures, settle­ment of disputes, etc.



reference:
http://www.mbaboleto.com/Core%20Roles%20In%20Human%20Resource%20Management.pdf

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The faculty and staff should become aware of the problems
and opportunities presented by the use of IT and learn how to effectively confront
such challenges. Today’s internet plays a vital role in the educational advancement
of the university.




An IT consultant works in partnership with clients, advising them how to use
information technology in order to meet their business objectives or overcome
problems. Consultants work to improve the structure and efficiency and of an
organization's IT systems.


IT consultants
may be involved in a variety of activities, including marketing, project
management, client relationship management and systems development.


They may also
be responsible for user training and feedback. In many companies, these tasks
will be carried out by an IT project team. IT consultants are increasingly
involved in sales and business development, as well as technical duties.





The explosive growth of the internet is the revolutionary phenomenon in
computing and telecommunications. The internet has become the largest and the
most important to all networks today, and has evolved into a global information
superhighway.

The internet has also become a key platform for a rapidly expanding list of
info and entertainment services and etc.




References:


Introduction to info system, 11^th edition, by: James O’brien


http://www.prospects.ac.uk/p/types_of_job/it_consultant_job_description.jsp

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Identify an information environment of your choice and write an essay to address the following questions:

• What should be your role within this environment?
• How can the principles of information organization and representation help you in performing this role?
• What are the challenges facing you in performing the role? How will you address these challenges?

Information Environment

There is now a critical mass of digital information resources that can be used to support researchers, learners, teachers and administrators in their work and study. The production of information is on the increase and ways to deal with this effectively are required. There is the need to ensure that quality information isn’t lost amongst the masses of digital data created everyday. If we can continue to improve the management, interrogation and serving of ‘quality’ information there is huge potential to enhance knowledge creation across learning and research communities. The aim of the Information Environment is to help provide convenient access to resources for research and learning through the use of resource discovery and resource management tools and the development of better services and practice. The Information Environment aims to allow discovery, access and use of resources for research and learning
irrespective of their location.






reference:
http://www.jisc.ac.uk/whatwedo/themes/informationenvironment.aspx

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OUTSOURCING

>>Outsourcing is subcontracting a process, such as product design or manufacturing, to a third-party company.[1] The decision to outsource is often made in the interest of lowering cost or making better use of time and energy costs, redirecting or conserving energy directed at the competencies of a particular business, or to make more efficient use of land, labor, capital, (information) technology and resources[citation needed]. Outsourcing became part of the business lexicon during the 1980s. It is essentially a division of labour.Out sourcing in the information technology field has two meanings [2] One is to commission the development of an application to another organization, usually a company that specializes in the development of this type of application. The other is to hire the services of another company to manage all or parts of the services that otherwise would be rendered by an IT unit of the organization. The latter concept might not include development of new applications.

The Advantages of Outsourcing

* Outsourcing your non-core activities will give you more time to concentrate on your core business processes
* Offshoring can give you access to professional, expert and high-quality services
* With outsourcing your organization can experience increased efficiency and productivity in non-core business processes
* Outsourcing can help you streamline your business operations
* Offshore outsourcing can help you save on time, effort, manpower, operating costs and training costs amongst others
* Outsourcing can make your organization more flexible to change
* You can experience an increased control of your business with outsourcing
* Your organization can save on investing in the latest technology, software and infrastructure as your outsourcing partner would be investing in these
* Outsourcing can give you assurance that your business processes are being carried out efficiently, proficiently and within a fast turnaround time
* Offshoring can help your organization save on capital expenditures
* By outsourcing, your company can save on management problems as your offshore partner will be managing the team who does your work
* By outsourcing, you can cater to the new and challenging demands of your customers
* Outsourcing can help your organization to free up its cash flow
* Sharing your business risks is possible with outsourcing
* Outsourcing can give your business a competitive advantage as you will be able to increase productivity in all the areas of your business
* Outsourcing can help your organization to cut is operational costs to more than half


The Disadvantages of Outsourcing

* At times, it is more cost-effective to conduct a particular business process, rather than outsourcing it
* While outsourcing services such as payroll processing services and tax preparation services, your outsourcing provider will be able to see your company’s confidential information and hence there is a threat to security and confidentiality in outsourcing
* When you begin to outsource your business processes, you might find it difficult to manage the offshore provider when compared to managing processes within your organization
* Offshoring can create potential redundancies for your organization
* In case, your offshore service provider becomes bankrupt or goes out of business, your organization will have to immediately move your business processes in-house or find another outsourcing provider
* The employees in your organization might not like the idea of you outsourcing your processes and they might express lack of interest or lack of quality at work
* Your outsourcing provider might not be only providing services for your organization. Since your provider might be catering to the needs of several companies, there might be not be complete devotion to you and your company
* By outsourcing, you might forget to cater to the needs of your valuable customers as your focus will be on the business process that is outsourced
* In outsourcing, you may lose your control over the process that is outsourced
* Outsourcing, though cost-effective, might have hidden costs, such as the legal costs incurred while signing a contract between companies. You might also have to spend a lot of time and effort in getting the contract signed
* With outsourcing, your organization might suffer from a lack of customer focus
* There can be several disadvantages in outsourcing, such as, renewing contracts, misunderstanding of the contract, lack of communication, poor quality and delayed services amongst others.


Benefits of outsourcing

1. Take advantage of the cost-advantages!

Outsourcing to countries such as India can give you access to cost-effective services. The same services with the same level of quality are offered in India for a much lower cost! This cost-advantage has increased the number of services that are being offered to India. Services such as call center services, teleradiology, medical billing, etc can help you save up to 60% of your total costs when outsourced! Getting access to high-quality services at a cost-effective price is the biggest benefit that you can get while outsourcing. Outsource and reap the benefits of outsourcing.
2. See an increase in your business

Another benefit of outsourcing is seeing a big increase in your profits, productivity, level of quality, business value, business performance and much more. Outsourcing can help you see an increase in almost every aspect of your business. Outsource and see your organization experience an increase in every aspect with these benefits of outsourcing.
3. Save Big!

One of the benefits of outsourcing is that you can save on every aspect of your business and increase your profits. When you outsource, you can save on time, effort, infrastructure and manpower. Since you don't have to invest in infrastructure, you can also save on making unnecessary fixed investments. Outsourcing removes the burden of changing or maintaining infrastructure. You can also save on capital expenditure. Outsourcing can also help you save on training costs, because you do not have to invest in manpower. These savings will help bring about an increase in your revenue. Your organization can also save on investing in expensive software and technologies.
4. Get access to specialized services

By outsourcing you can get expert and skilled services. This benefit of outsourcing has been the key reason why several outsourcers opt for outsourcing. The function that you outsource may not be your core competency but you can find an outsourcing partner who is specialized in that particular business process. Your outsourcing partner will be able to provide more proficient services. This is yet another benefit of outsourcing, because if you perform all your business processes in-house, you will not be able to provide specialized and skilled services. Outsourcing can give you this advantage.

Outsource2india is an organization that offers a wide range of specialized business process outsourcing solutions to global clients. Outsourcing business processes to us has enabled clients to cross-leverage our skills and expertise across industry verticals and technologies to achieve greater efficiency and quality levels in the outsourced process.

At Outsource2india, we have dedicated teams that offer outsourced services across a range of services which include Call center, Data Entry Servicesand Engineering Services, Healthcare Services, Financial Services, Software Development, Research and Analysis Services, Photo Editing Services, Creative Services and Web-analytics Services.

Outsource specific processes to our expert teams and increase your ROI. Contact O2I here.
5. Concentrate more on your core business

One of the benefits of outsourcing is that your organization will be free to concentrate on your core business. By outsourcing all your non-core functions, your employees can be put to better use and you will be able to see a huge growth in your core business.
6. Make faster deliveries to customers

Another benefit of outsourcing is that you can make quicker deliveries to customers. Your outsourcing partner will be able to provide faster deliverables and you in turn will be able to make quick deliveries to your customer. Faster deliveries can also help you save on time.
7. Improved customer satisfaction

With timely deliveries and high-quality services you can impress your customers. Outsourcing can help you benefit from increased customer satisfaction and your customers will remain loyal to your organization.
8. Benefit from time zone advantages

Outsourcing to countries such as India has a time zone advantage. Your night will be India's day. With this advantage, your outsourcing partner can complete critical work and send it to you the next day. Thus, your work is continued by your outsourcing partner even after your employees go home. This enables the work to be completed much faster and gives your business a competitive advantage. This is one of the benefits of offshore outsourcing.
9. Increased efficiency

Another benefit of outsourcing is increased efficiency. Your non-core business functions will be performed efficiently by your outsourcing partner, while your core functions can be efficiently carried out in-house. Thereby you can achieve overall efficiency and see an increase in your profits.
10. Give your business a competitive edge!

Outsourcing can help your organization gain a competitive edge in the market. You can also get access to specialized services for different business processes and thereby provide your customers with best-of breed services. Such strategic outsourcing can give your business a competitive edge among your peers. The benefits of outsourcing can give your organization a cutting-edge in the worldwide market. Outsource and take advantage of the benefits of outsourcing.
11. Outsourcing countries also benefit from outsourcing

Countries such as U.S, U.K, Norway and Australia amongst others can benefit by outsourcing. The economy of these countries has increased tremendously after outsourcing. In the U.S, after the outsourcing boom, the economy has increased, jobs have increased and the wages of American workers have increased.


>>if i would take a position, i would suggest outsourcing.
because it is less hassle since it is contractual,
the organization will still focus on its operation.
with this you can cater the needs of your clients.
and also organizations can save on time, effort,
manpower and would also aid organizations in making quicker deliveries to clients.
>> another is that if there are services that do not fall under teh core competency of the organization
then, outsourcing is a goo option. because you will be able to access the service.
>>Most organizations are opting to outsource because outsourcing enables organizations to access intellectual capital,
focus on core competencies, shorten the delivery cycle time and reduce costs significantly.
Organizations feel outsourcing is an effective business strategy to help improve their business.

reference:

http://www.outsource2india.com/why_outsource/articles/benefit_outsourcing.asp

http://www.outsource2india.com/why_outsource/articles/advantages-disadvantages-outsourcing.asp

http://en.wikipedia.org/wiki/Outsourcing

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In implementing information system the organization always looking forward the successful implementation but they didn’t close their mind to the barriers that they will be encounter in the implementation of their organization’s information system.

As I surf into the internet I found some barriers in the implementation of the information system in an organization.
These are the following:

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Human Resource Management

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Human Resource Management (HRM) is the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization. Human Resource Management can also be performed by line managers.

Human Resource Management is the organizational function that deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training.

http://humanresources.about.com/od/glossaryh/f/hr_management.htm

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a model of personnel management that focuses on the individual rather than taking a collective approach. Responsibility for human resource management is often devolved to line management. It is characterized by an emphasis on strategic integration, employee commitment, workforce flexibility, and quality of goods and services.

http://dictionary.bnet.com/definition/human+resource+management.html

3
Human resources is an increasingly broadening term that refers to managing "human capital," the people of an organization. The field has moved from a traditionally administrative function to a strategic one that recognizes the link between talented and engaged people and organizational success. The field draws upon concepts developed in Industrial/Organizational Psychology and System Theory.

http://en.wikipedia.org/wiki/Human_resources

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Human resource management (HRM) is the strategic and coherent approach to the management of an organization's most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business.[1] The terms "human resource management" and "human resources" (HR) have largely replaced the term "personnel management" as a description of the processes involved in managing people in organizations.[1] In simple sense, HRM means employing people, developing their resources, utilizing, maintaining and compensating their services in tune with the job and organizational requirement.

http://en.wikipedia.org/wiki/Human_resource_management




Personnel Management


1
the part of management that is concerned with people and their relationships at work. Personnel management is the responsibility of all those who manage people, as well as a description of the work of specialists. Personnel managers advise on, formulate, and implement personnel policies such as recruitment, conditions of employment, performance appraisal, training, industrial relations, and health and safety. There are various models of personnel management, of which human resource management is the most recent.

http://dictionary.bnet.com/definition/personnel+management.html

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Within organizations that employ people, this is the function with policy responsibility for the selection and recruitment of staff, training, performance assessment, career development, disciplinary proceedings, pre-retirement advisory work, equal opportunities policies, pay bargaining, and industrial relations. In small organizations these functions may be combined with other management responsibilities; in large organizations a substantial separate department may be involved in setting policy, its implementation, and in keeping up to date with developments in labour law. In recent years the newer alternative term 'human resource management' has come into use, reflecting the increased importance of this function in labour-intensive service-sector industries.

http://wiki.answers.com/Q/Definition_of_personnel_management

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Skills in communicating effectively, developing teams, managing diversity, managing conflict, delegating responsibility, coaching and training, giving and receiving constructive feedback, and motivating and guiding either indivdiuals or groups to achieve specific goals.

http://www.cedanet.com/meta/personnel_management.htm

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Administrative discipline of hiring and developing employees so that they become more valuable to the organization. It includes (1) conducting job analyses, (2) planning personnel needs, and recruitment, (3) selecting the right people for the job, (4) orienting and training, (5) determining and managing wages and salaries, (6) providing benefits and incentives, (7) appraising performance, ( resolving disputes, (9) communicating with all employees at all levels.

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Human Beings

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Computer programmer

Convert project specifications and statements of problems and procedures to detailed logical flow charts for coding into computer language. Develop and write computer programs to store, locate, and retrieve specific documents, data, and information. May program web sites.

http://www.careerplanner.com/Job-Descriptions/Computer-Programmers.cfm

computer system analyst

Analyze science, engineering, business, and all other data processing problems for application to electronic data processing systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software. May supervise computer programmers.

http://www.careerplanner.com/Job-Descriptions/Computer-Systems-Analysts.cfm

computer security specialist

Plan, coordinate, and implement security measures for information systems to regulate access to computer data files and prevent unauthorized modification, destruction, or disclosure of information.

http://www.careerplanner.com/Job-Descriptions/Computer-Security-Specialists.cfm

computer hardware engineer

Research, design, develop, and test computer or computer-related equipment for commercial, industrial, military, or scientific use. May supervise the manufacturing and installation of computer or computer-related equipment and components.

http://www.careerplanner.com/Job-Descriptions/Computer-Hardware-Engineers.cfm

computer and information systems managers

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

http://www.careerplanner.com/Job-Descriptions/Computer-and-Information-Systems-Managers.cfm

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Identify a local organization(s) and discuss some of their best practices in HR... this should be well-supported with any evidences ...



[img]http://75.126.166.184/pub/2323/2323879iy0cuektjn.jpg[/img]
HUMAN RESOURCE MANAGEMENT : San Pedro Hospital of Davao City Inc.


:?: Questions:

1. What are the goal and function of Human Resource of SPH?
2. What are the ways in recruiting or selecting applicants?
3. What are the services that would cater the employees?


HRM or the management of human resource means the managing of the employees’ profile, services, performance evaluation of the employees specifically in the San Pedro Hospital.

The HRM department was led by the human resource director, the main job of the human resource management department was not managing the system, not the hardware nor the software of the hospital but again it’s the employees’ profile, services, the performance evaluation of the employees in the organization.

It also includes the hiring, training and even firing of employees. Sometimes HRM department are responsible for the Daily time record of the employees and their payroll.

[b]San Pedro Hospital’s PROFILE[/b]

San Pedro Hospital of Davao City Inc. is a Catholic non- stock, non-profit, training institution committed to the care of the sick and the poor, the education of health professionals and the delivery of quality health care to all. The San Pedro Hospital is owned and managed by the Dominican Sisters of the Trinity, Inc.

At present San Pedro Hospital has 295 bed capacity and 20

bassinets. It is also accredited by the Philippine Health Insurance Corporation and provides services to various Health Maintenance Organizations.

[b]Accreditation[/b]

San Pedro Hospital is accredited by the Department of Health with the following

[b]License/Accreditations:[/b]

* License to Operate
* Clinical Laboratory
* Hospital Pharmacy
* X-ray Facilities
* Drug Testing Laboratory
* HIV Testing Laboratory
* Clinical Laboratories for Training of Medical Technology Interns.

It is also accredited by the Philippine Health Insurance Corporation and provides

services to various Health Maintenance Organizations.

San Pedro Hospital of Davao City, Inc. has also achieved International ISO

9001:2000 Certification.

[b]Vision[/b]

We, the San Pedro Hospital community envision persons experiencing the best

quality health care services in mercy and compassion.

[b]Mission[/b]

We, the San Pedro Hospital community of health workers commit to:

1. Provide the best quality and compassionate health care services in satisfying all individuals with respect and reverence of their person;

2. Deliver quality satisfying services expected of a training health care institution; and

3. Witness as a community the mercy and compassion of a loving God in the performance of individual and communal responsibility.

The HR directress was Ms. Teresa Magno.

San Pedro Hospital Human Resources' (SPHHR) goal is to provide responsive

service to the people who make the Hospital's best quality healthcare service possible.

* The Human Resources Department function includes a variety of activities, and the key among them is deciding what staffing needs you have and whether to use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring they are high performers, dealing with performance issues, and ensuring your personnel and management practices conform to various regulations.
* Activities also include managing your approach to employee benefits and compensation, employee records and personnel policies. However, they should always ensure that employees have -- and are aware of -- personnel policies which conform to current regulations. These policies are often in the form of Quality Procedure Manuals, which all department have for easy access to all employees.

"HR Department" as playing a major role in staffing, training and helping to

manage people so that people and the organization are performing at maximum capability in a highly fulfilling manner.


Employees Services is comprised of the following program areas.


[b]Recruiting/Selections[/b]

The mission of Recruiting and Selection is to ensure And promote fairness and

consistency in the recruitment, selection and retention of qualified applicants and provide service and guidance to upper management, employees and applicants.


[b]Leaves/Records/Worker’s Compensation/Performance Evaluations[/b]


The Leaves/Records/Worker’s Compensation/Performance Evaluations program area assists employees with workers’ compensation; return to work program; family and medical leave; sick leave pool; leave without pay; leaves with pay; employee performance evaluations; management of employee files; request for release of employees information; benefits and services awards.


Insurance/Retirement & Other Benefits

The Insurance/Retirement & Other Benefits program is responsible for assisting

employee with health, dental and insurance coverage (ECC); & retirement benefits.


[b]Human Resource Staff Development[/b]

Human Resource Staff Development is committed to enhancing the skills,

knowledge and professional development of SPH employees through quality training program and innovative training delivery techniques.

Our goal is to offer the best most effective, job related training possible with which

Employees can continue to improve the level; of service provided to our customers, both inside and outside the hospital. Our belief is in the value and potential of each individual we serve.

In hiring an applicant there are steps in which the applicants should undergo some procedures such as screenings and they will also check your previous employment records if you had. They will also check the background of your studies and will contact your character references. After passing through the screening you will undergo some interviews with the executive of the company. If you passed the interviews you will be given a chance to undergo training to test your performance in working, the training will last depending on the management in when they wanted you to be trained but most of the companies have their fixed length of training period. And you will be trained according to your desired position or field of expertise.

If the applicants will able to passed and finished the training the management will look into his performance. If the trainee has a good performance in their training period, there is a possibility that you will be hired but they should come up first into a decision making.

If they will hire the applicants, he will be signing a contract that addresses him to do his duties.

From the day he started to work his daily time record will be monitored by the management. If the applicant hired he would be given benefits and insurance by the Human resource management.

References:

http://sphdavao.com/sph_site/careers.php

http://sphdavao.com/sph_site/aboutus.php[b][/b]

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